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FREQUENTLY ASKED QUESTIONS

Social WIFI Marketing Networks

More Questions and Answers Below!

MYWIFI White Label Resellership, Monthly Recurring Revenue Opportunities for Resellers & Digital Agencies

What is Social WIFI Marketing?

This is the perfect solution for any local marketer who’s looking to build or grow his/her local marketing business to a full-time monthly income lightning fast…

and do it without ongoing ‘work’!

This plug-and-play system:

  • Runs automatic promotions 
  • Collects valuable marketing data on target customers 
  • Allows your client to develop powerful marketing campaigns 
  • Hands-off Recurring Revenue Streams 
  • Multiple Turnkey Monetization

LEARN MORE….

What Exactly is Social WIFI Marketing? A 5 Minute Overview
What is MyWifi Networks?

MyWiFi Networks is by far the easiest way to empower your Guest WiFi networks with robust social, SMS, and payment login options, real-time marketing automation, 3rd-party marketing software integrations, and subuser client access — all within your own custom branded, multilingual, WiFi marketing platform.

 Instead of simply reselling other brands, you can now generate new revenue sources and maximize profit margins by launching your own fully branded WiFi marketing platform. 

MyWiFi Networks also works with MSPs/VARs to instantly provision and manage new white label accounts, view total aggregate network analytics, set up subuser clients and integrate 3rd-party software services to support multiple business channels.

What are FEATURES of MyWifi Networks Platform For Resellers?

MyWiFi Networks Platform Features:

  • YOUR BRAND: Build a secure 100% white label dashboard customized with your logo, colors, and legal terms.
  • WIFI ANALYTICS: View real-time activity of WiFi guests including social and demographic data, time spent and more to monitor the effectiveness of your client’s campaigns.
  • SPLASH PAGES: Create custom branded WiFi login experiences and update the look and feel of your campaigns in real-time with a drag-and-drop splash page designer.
  • AUTOMATION: Set triggers, delays, and actions to send your data to more than 1,000 3rd-party app integrations.
  • INTEGRATIONS: Automate email list building by connecting your favourite autoresponder or CRM. We support over 1,000 3rd-party software integrations.
  • CLIENT ACCESS: With multi-level permissions, you can specify which locations can be accessed by your clients.  Grant subuser access to simplified dashboards for viewing reports or making campaign changes.
  • EASY SETUP: Use our setup wizard to add locations, hardware, and campaigns. No coding required.
  • SALES CRM: Automatically generate live previews of WiFi login pages with Facebook™ integration.
  • MULTI-LANGUAGE: Support clients anywhere in the world in over 30 languages.

What are BENEFITS of MyWifi Networks Platform for Resellers?

MyWiFi Networks Platform Benefits:

  • SIMPLE SETUP: Set up and launch Social WiFi marketing campaigns in minutes with its easy to use step-by-step campaign builder and tutorial videos.
  • The MOST LOGIN METHODS: To get access to the Free WiFi, guests can log in with Facebook™, phone number (SMS), Twitter, Instagram, LinkedIn, Facebook™ Messenger, credit card or just regular email.
  • CLOUD MANAGEMENT & MONITORING: Manage your social WiFi hotspots from anywhere in the world with our cloud-based platform.
  • AUTOMATE EVERYTHING: Schedule email, SMS and 3rd-party marketing campaigns to kick in automatically for each of your client locations.
  • SCALABLE & AFFORDABLE: The Platform provider offer pay-as-you-grow options to allow you to easily scale your social WiFi marketing network beyond your first client.
  • A TRULY GLOBAL SOLUTION: Landing pages can be created/translated in any language to reach your local and global clients.
  • BOOST YOUR REVENUE: Capitalize on the expectation of Free WiFi and transform the Guest WiFi login experience, helping local business owners engage with customers and encourage repeat visits.
What are the USE CASES HIGHLIGHTS?
  • Deliver a social-powered WiFi marketing solution under your own brand and domain.
  • Collect valuable social data, measure and optimize your campaigns in real-time.
  • Engage guests via email, SMS, social, advertisements, and thousands of 3rd-party integrations.
  • Automatically send user and demographic data instantly into your existing marketing database.
  • Build a retargeting list of customers who connect to Guest WiFi.
  • Automatically generate guest data for any business offering Guest WiFi.
  • Increase guest engagement and build customer loyalty.
  • Run your own WiFi advertising network with banner and video ads, full reporting and click-through tracking.
  • Build and expand email marketing lists and social media presence.
  • Increase foot traffic, time spent and customer spend.
  • Setup, track and manage campaigns from anywhere in the world.
  • Social Media Campaigns: boost social engagement and awareness.
  • Real-Time Engagement & Social Sharing: Leverage existing coupon and loyalty efforts and drive incremental traffic from WiFi users.
  • Chatbot Initiators: Automatically trigger your chatbots in Facebook™ Messenger and WhatsApp to initiate engaging conversation with your connected guests.
  • WiFi Loyalty & Coupons: Drive WiFi traffic to mobile contests and lead generation on-location.
  • Mobile Contests & Lead Generation: Ask guest on-location for their feedback and get instant results quickly and securely.
  • Guest Feedback & Surveys: Integrate directly with TripAdvisor for reputation management.
  • Reputation Management: Redirect logged in users to Yelp to instantly leave a business review, or leverage our built-in TripAdvisor Review Express integration.
What Does My WIFI Networks Offer?

MyWiFi Networks offers the Following:

  • 100% White Label Captive Portal Guest WIFI Marketing Platform
  • Turnkey Setup & Self-Serve Management
  • Multiple Monetization Solutions
  • Localization Support With 30+ Languages (GDPR Compliant)
  • Automated SSL Certificates (Dashboard & Portal)
  • Multiple Account Management for MSPS & Vars
  • Client Management with Limited Sub-user Access
  • Hardware Agnostic Remote Access Point Management
  • Custom Social Apps & Branded Login Experiences
  • Easy-To-Use WYSIWYG Editors for Campaigns & Emails
  • Marketing Automation Integrated with 3rd-Party Software
  • Scheduled Analytics Reports & Data Exports
  • Built-In Ad Server & Responsive Banners & Video
  • Hybrid Free/Paid WIFI Access with Integrated Payments
  • Robust API with Flexible Integration Options
How Does the WIFI Marketing Work?

3 Steps:

  1. CONNECT– Customer connects to a business’ Free Wi-Fi connection using their favorite social media account, email or phone number.
  2. ENGAGE – After logging in, customer is encouraged to share on Social Media, ‘Like’ the business’ Facebook Page, leave a review or enter a contest.
  3. AUTOMATE – Automatically send custom notifications and view real-time data such as age, gender, location and interests to understand your customers.

Explained in more detail:

  1. Using a MyWiFi approved device (compatible with all major Wi-Fi hardware), any business can offer their customers a reliable free Wi-Fi service in exchange for valuable marketing analytics and data. (Plug-and-play hardware. Easy to use web-managed campaigns.)
  2. When new visitors connect to a MyWiFi hotspot, they are instantly prompted to log in via Facebook, Twitter, Linkedin or Instagram to access Free Wi-Fi.
  3. Once the user logs in, user data is automatically captured and added to the business’ social user database allowing for targeted advertising and real-time engagement features to grow email marketing lists and offer sponsorship opportunities.
  4. The MyWiFi SaaS Marketing Platform can also automatically deliver engaging promotions that help increase brand awareness and loyalty with business visitors.

GET STARTED / LEARN MORE

What is the Revenue Potential for Reselling the Platform?

What is the Recurring Revenue Potential for Reselling the Platform?

Here is a conservative estimate using a Calculator:

reReselling Social WIFI Monthly Recurring Revenue Potential

Disclaimer: Forward-looking statements are based on the reasonable assumptions, estimates and analysis of management made in light of its experience, as well as other factors that management believes to be relevant and reasonable in the circumstances at the date that such statements are made, but which may prove to be incorrect

Do I have to be Technical to use MyWiFi?

NO. The MyWiFi Platform was built to make Social Wi-Fi marketing easy! Adding a device to its platform and building your first campaign takes only a few minutes. No technical experience is needed to launch and manage Social Wi-Fi Marketing campaigns.

What is the Pricing of MyWIFI Networks? How Affordable is It?

Here is MyWIFI Networks Platform Pricing:

  • $49 /Mo = 5 Locations, 25 Access Points
  • $ 299/Mo = 20 Locations, 100 Access Points
  • $ 599/Mo = Unlimited Locations, 200 Access Points

View PRICING Updates & More Plans Here:

Why Digital Agencies and MSPs choose MyWiFi Networks?
  • To Build Recurring Revenue Streams
  • To Differentiate from The Competition
  • To Build Customer Loyalty
  • To Automate the Sales Process
  • To Integrate with 3rd-Party Marketing Automation Software
  • To Have Privacy Requirements Met
  • To Save Time with Pre-Made Marketing & Sales Collateral
  • To Install on Cisco Meraki Aps Via the Meraki Dashboard API
What Hardware can I use with MyWiFi?

You can purchase pre-flashed and tested wireless routers in its Members store for only $49, so all you have to do is plug it in and you’re good to go.

You can also use any of its approved Cloud Controller integrations, including Cisco Meraki Cloud, Open Mesh Cloudtrax, Ubiquiti UniFi Cloud, Cradlepoint NetCloud, Radius (AAA) and more – no additional firmware or hardware required.

Also, it works with TP-Link and a number of other OpenWRT-compatible devices. Find a list of all supported hardware here.

Can I Purchase Directly from MyWiFi?

YES! You can purchase Pre-configured Social Powered Hotspots directly from its online store. The company pre-configure and test these devices so it’s simple plug-and-play.  Check them out at MyWifi device store.

What Cloud Controllers does MyWiFi Integrate with?

MyWiFi integrates with Cisco Meraki Cloud, Open Mesh Cloudtrax, Ubiquiti UniFi Cloud, Cradlepoint NetCloud, Radius (AAA) and more – no additional firmware or hardware required.

Does MyWiFi Work in My Country?

YES! Its Social Wi-Fi Marketing program is a cloud solution and simply requires an Internet connection to be managed – anywhere in the world.  Its landing pages can be translated into any language for a personalized user experience.

What Languages do the Platform Support?

MULTIPLE LANGUAGES. Social Powered Wi-Fi campaigns can be created in English, Spanish, French, Simplified Chinese, Hindi, Arabic, German, Greek, Italian, Indonesian, Hebrew, Japanese, Korean, Dutch, Hungarian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Slovak, Thai, Turkish and Swedish. Don’t see your language listed? No problem simply the MyWifi and the company can add you language to its library of supported languages.

Will my Customers Know I am Using MyWiFi?

No! The MyWiFi platform is 100% white label and you can fully brand and customize your Social Wi-Fi Marketing platform with your own logo and custom domain.

What can I charge my clients for the Services?

What can I charge my clients for Social Powered Wi-Fi Marketing services?

When you get started with Social Wi-Fi Marketing program, you get instant access to its training and strategy sessions which cover how to sell, price, and position your Social Powered WiFi Marketing services. Customers typically charge a setup fee of $500 – $2,500, and monthly service fees of $100 – $1,000+ depending on the client and application. (estimated values)

Which Social Network Login Options Do MYWIFI SupportS?

It currently supports Facebook, Facebook Messenger, Twitter, LinkedIn, Instagram and Vkontakte as social connection options for users to use when connecting to Social Powered Wi-Fi Hotspot.

Can I Use My Own Social Connection Apps?

YES! You can create your own custom apps for each social network. This allows you to collect accurate personal and demographic information that can be used later for marketing purposes.

What 3rd Party CRMs Does the Platform Integrate With?

It integrates natively with MailChimp, Active Campaign, iContact, GetResponse, Infusionsoft, Ontraport, webhooks and Zapier, resulting in 750+ total integrations allowing you to transfer your data to 3rd parties in real-time as users connect.

How To Manage My Client's Social Powered WIFI Hotspot?

Do I have to be in the Client’s Location To Manage Their Social Powered Wifi Hotspot?

NO! Social Wi-Fi Marketing platform allows you to manage your devices from anywhere in the world with an Internet connection.

Can I Limit the Bandwidth and Time Users Can Consume?

Can I Limit the Amount Of Bandwidth and Time Users Can Consume?

YES! Each location you set up can be adjusted for maximum bandwidth and timed Internet access limits

Which Autoresponders Do You Currently Integrate With?

MyWifi currently integrates with GetResponse, MailChimp, iContact, Active Campaign, Infusionsoft, Ontraport and others. We also integrate with Zapier which allows you to send data to 750+ other 3rd party Apps.

What is the Minimum Recommended Internet Speed Required?

What is the Minimum Recommended Internet Speed to use a Social Powered Hotspot?

We recommend a minimum speed of 5MB download and 5MB upload for your Internet connection which is much less than your average high-speed Internet connection speed. Faster Internet connections will result in improved performance for your connected users.

 

What is the Typical Signal Range of a Social Powered Hotspot?

Depending on the conditions of where your Social Powered Hotspot is setup, distances can vary between 50-150 feet. Keep in mind that objects such as metal doors, cinder block walls, concrete walls and glass walls can impact signal range of your Social Powered Hotspot device.

Do you Provide Marketing Materials of this Resellers' Program

YES! You will receive instant access to its marketing materials and training when you get started with its Social Powered Wi-Fi Marketing program.  Materials include flyer, proposal, PowerPoint presentation, “Free Wi-Fi” posters, landing page graphics, infographics, explainer videos, done-for-you WordPress website and more!

How Does Advertising Work with Social Powered Wi-Fi Marketing?

You can easily add banner, video or custom HTML code advertisements and sell advertising space on your landing pages to relevant sponsors using MyWifi built-in ad server.  Easily track impressions, clicks and CTR (click-through rate) with real-time reporting. We cover the entire advertising monetization strategy as part of the training you receive when you get started with MyWiFi.

Can my Clients Login and Manage their Own Campaigns?

Agency plans or higher can permit your clients to login to your branded dashboard to manage their own campaigns.

You can create sub-users within your Cloud Control Panel and assign specific modules/campaigns/locations to give access to.

How Many Client Locations Can I Manage with MyWiFi?

You can create an unlimited number of locations with custom branded client login campaigns in your platform, then assign Access Points (APs or devices) to those locations when installing on-site. MyWiFi offers various plans that are measured by your total number of active Locations and/or Devices across all your client locations. Most small businesses only require a single AP to offer Free Wi-Fi on their premises (e.g. a local small business with a single hotspot). Larger installations managed by cloud controllers typically require more APs (e.g. Cisco Meraki, Open Mesh, etc). Your total number of active Locations or Devices are specific to your MyWiFi Plan and can be reallocated at any time.

What is the Shipping Cost & How Long Will It Take To Get My Unit?

Typical shipping time for your initial order is about 2- 7 business days.

Ordering additional units is much quicker as the company offer expedited shipping options on re-orders.

 

You can see shipping costs and delivery times in its online store.

Do you Ship to My Country?

The company ships to customers around the world, however you may note that import duties and/or taxes may be charged at the point of destination and are the responsibility of the receiver.

I already have a Wi-Fi router, Why Do I Need A New Device?

It is never recommended to share your private Wi-Fi network with public guests.  By adding a separate physical Wi-Fi device dedicated for public usage, not only does it make your network more secure, but it also enables a Social Login option that is only available with custom hardware.

What is the User Limit of a Social Powered Hotspot?

The SH100 Social Powered Hotspot can support up to 32 SIMULTANEOUS USERS on your Social Wi-Fi Network.

Do Repeat Users Have to Login Each Visit?

Once a user exceeds the idle timeout that is currently 20 minutes in length, they will have to login again. Once a user exceeds the ‘Daily Session Time Limit Per User’ set in the Location >> Options section, they will no longer be able to access the wireless network until 24 hours have passed from the start of their initial login.

What is a Campaign?

A campaign is your Free Wi-Fi login experience. Campaigns are designed with a set goal in mind such as looking to increase social awareness, boost reputation, get more likes on Facebook, generate leads.

Can I Customize A Campaign for My Client?

You can customize each aspect of the campaign – Social login options and appearance of landing page, default language, header, footer, background images, thank you page, successful login redirection page and much more.

What Type of Campaigns Can I Create?

You can create a wide variety of campaign types such as:

  • Facebook or Twitter Campaigns – boost social engagement and awareness
  • Real Time Engagement & Social Sharing – Leverage existing coupon and loyalty efforts and drive incremental traffic from Wi-Fi users
  • Wi-Fi Loyalty & Coupons – Drive Wi-Fi traffic to mobile contests and lead generation on-location
  • Mobile Contests & Lead Generation – Ask customer on-location for their feedback and get instantly results quickly and securely.
  • Customer Feedback & Surveys – Integrate directly with TripAdvisor for reputation management
  • Reputation Management – Redirect logged in users to Yelp to instantly leave a business review
  • Reviews – Redirect logged in users to Yelp to instantly leave a business review
How do I Allow My Client to Preview Their Campaigns?

The Social Powered Wi-Fi platform allows you to send a preview URL to your clients. This preview URL allows your clients to walk-through the full Social Wi-Fi login experience before pushing the campaign live. Great for making client requested changes and optimizing your campaigns.

Can I see How Many Customers Connected to My Campaigns?

Can I see How Many Customers Have Connected to Social Wi-Fi Campaigns?

YES! MyWiFi includes in depth real-time analytics in your dashboard. You will be able to see who connected, including their social information if they logged in using one of your social apps. How many connections were made in a time frame that you can specify. New vs. returning visitors and even campaign specific statistics.

Will I Receive A Tracking Number for The Package?

Yes, once your order is confirmed and shipped you will be sent an email with a tracking number.

What if I Have Customers that Don't Use Social Media?

That’s okay. MyWiFi gives you the ability to offer login via email address where you can request identifying information in addition to just an email address.

There is also the option to allow users to login via SMS (Powered by Twilio), where they can be sent a unique PIN code to log into your WiFi.

What if the Business Has Several Locations?

MyWiFi can work in all locations using the same marketing campaign. As long as there is an Internet connection at the location you can install a MyWiFi router. You can assign different campaigns to each location or use the same one for all.

What if My Client Has A Large Venue with Routers in Place?

No problem. MyWiFi offers integrated Cloud Controller and Gateway solutions for large audiences.  It uses different hardware and service packages, such as Cisco Meraki, Open Mesh, Aruba and other major access point manufacturers.

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